Privacy Policy for 声声不息

Last Updated: September 1, 2025

This Privacy Policy describes the policies and procedures of Hubei Zhixingzhou Technology Co., Ltd (“Company”, “we”, “our”, or “us”) regarding the collection, use, and disclosure of your information when you use our application 声声不息 (the “App” or “Service”). It also explains your privacy rights and how applicable laws protect you.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

• Account: A unique account created for you to access our Service or parts of our Service.
• Affiliate: Any entity that controls, is controlled by, or is under common control with the Company.
• Application / App: 声声不息, the software program provided by the Company.
• Company: Hubei Zhixingzhou Technology Co., Ltd, Room 024, Room G21, 1st Floor, Building 7, Shilong Huayuan, No. 296 Luoshi South Road, Luonan Street, Hongshan District, Wuhan City, Hubei Province, China.
• Device: Any device that can access the Service such as a computer, smartphone, or tablet.
• Personal Data: Any information relating to an identified or identifiable individual.
• Service Provider: Any third party who processes data on behalf of the Company to facilitate or provide the Service.
• Usage Data: Data collected automatically during use of the App, such as device type, IP address, app usage, and diagnostic information.
• You: The individual or entity accessing or using the Service.

2. Information We Collect

Personal Data

We may collect personally identifiable information, including but not limited to:

• Email address
• Phone number
• Company name and business contact information

Usage Data

Automatically collected data includes:

• Device type, operating system, IP address, browser type, unique device identifiers
• Pages and features used in the App, timestamps, and interaction data

Information from the Application

With your permission, we may access:

• Camera – to take photos for reporting issues or feedback in work orders
• Photo Library – to select and upload photos for work orders
• Location information – to support work order management features
• VoIP/Audio – to enable real-time voice communication for work orders, including background audio to maintain uninterrupted calls

3. How We Use Your Information

• Provide and maintain the Service, including monitoring usage
• Manage your account and provide access to app features
• Facilitate real-time communication through VoIP calls
• Allow users to submit photos and feedback for work orders
• Improve and customize the Service, including analytics and diagnostics
• Communicate important updates, notices, and promotional offers (if opted-in)
• Comply with legal obligations and protect the Company’s rights

4. Sharing Your Information

• Service Providers: To provide and analyze the Service
• Affiliates: Including parent and subsidiary companies
• Business Partners: To provide features, promotions, or services
• Other Users: When you interact in public areas of the App
• Legal Requirements: To comply with laws or protect rights and safety

Your information will not be sold or rented to third parties.

5. Retention of Personal Data

We retain Personal Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data may be retained for internal analysis to improve the Service.

6. Security of Your Data

We implement reasonable security measures to protect your data. However, no method of electronic storage or transmission is completely secure.

7. Your Rights

• Access, correct, or delete your personal information
• Revoke camera, photo library, or VoIP/audio permissions (note this may limit functionality)
• Request account deactivation or deletion

8. Children’s Privacy

Our App is not intended for individuals under 13. We do not knowingly collect data from children under 13. If we discover such data, we will delete it promptly.

9. Links to Other Websites

The App may include links to third-party websites. We are not responsible for their privacy practices.

10. Changes to this Privacy Policy

We may update this Privacy Policy. Changes will be posted in the App and reflected in the “Last Updated” date. Users are encouraged to review the Privacy Policy periodically.

11. Contact Us

If you have questions or concerns, please contact us:

• Phone: +86 13986197121
• Email: 13986197121@163.com